Created from Youtube video: https://www.youtube.com/watch?v=rphIPW-Gg_wvideoConcepts covered:bathroom policy, café, emergency, purchase, encounter
A customer urgently needs to use the bathroom in a café but is initially denied access due to store policy. After purchasing a drink, she finally gets the key and has an interesting encounter with another customer, leading to a potential date.
chapter
1
Navigating Bathroom Policies and Unexpected Encounters in a Café
Concepts covered:bathroom policy, café, emergency, purchase, encounter
A customer urgently needs to use the bathroom in a café but is initially denied access due to store policy. After purchasing a drink, she finally gets the key and has an interesting encounter with another customer, leading to a potential date.
Question 1
Asking for a bathroom is a normal human behavior.
Question 2
Why is asking for the bathroom normal?
Question 3
How does the store's policy affect customer satisfaction?
Question 4
CASE STUDY: A customer urgently needs to use the bathroom in a cafe but is told it's for customers only. The customer argues that state law requires public access to bathrooms in establishments serving food or drink.
All of the following are correct applications of state law except:
Question 5
CASE STUDY: A customer argues with cafe staff about bathroom access, citing state law. The staff insists on store policy.
Select three correct next steps for the customer:
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