TLE 7- MATATAG LESSON (3RD QTR)-Issues, Trends and Challenges in the Hospitality Industry

Created from Youtube video: https://www.youtube.com/watch?v=ZaHT02NmAygvideo

Concepts covered:sustainable development, labor cost management, multicultural interactions, higher education, strategic planning

The video discusses the key issues, challenges, and trends in the hospitality industry, focusing on sustainable development, labor cost management, multicultural interactions, and the importance of higher education. It also highlights the need for strategic planning to address labor shortages, cost containment, increased competition, and the integration of new technologies and management practices.

chapter

Concepts covered:sustainable development, labor cost management, multicultural interactions, higher education, strategic planning

Question 1

Green Hospitality aims to minimize environmental impact.

Question 2

What does labor shortage in hospitality indicate?

Question 3

Higher education in hospitality bridges the gap between training and _____ skills.

Question 4

CASE STUDY: A hotel is facing high employee turnover due to dissatisfaction with wages and benefits. Management is considering strategies to address this issue.

Identify the incorrect strategy to reduce turnover.

Question 5

CASE STUDY: A multicultural hotel is experiencing communication issues between staff and international guests. They need to improve service quality.

Select three correct solutions for multicultural issues.

Question 6

Labor shortages affect service quality in hospitality.

Question 7

How can labor cost issues be managed effectively?

Question 8

The main goal of green hospitality is to minimize _____ impact.

Question 9

CASE STUDY: A hospitality business is struggling with cost containment while maintaining service quality. They are exploring various strategies to optimize expenses.

Identify the incorrect cost containment strategy.

Question 10

Globalization influences travel patterns in hospitality.

Question 11

Why is higher education crucial in hospitality?

Question 12

Multicultural issues in hospitality often include _____ barriers.

Question 13

Yield management adjusts prices based on demand.

Question 14

What is a challenge of multicultural issues in hospitality?

Question 15

Labor shortages refer to insufficient availability of _____ workers.

Question 16

Data mining helps improve marketing decisions in hospitality.

Question 17

What is a key focus of green hospitality?

Question 18

Labor cost issues involve managing high employee _____ like wages.

Create your own quiz for this video

Would you like to create and run this quiz?

yesno

Created with Kwizie