Created from Youtube video: https://www.youtube.com/watch?v=rphIPW-Gg_wvideoConcepts covered:bathroom access, store policy, emergency, café interaction, bathroom law
A customer urgently needs to use the bathroom in a café but is initially denied access due to store policy. After purchasing a drink and discussing bathroom laws, the customer finally gains access and has a meaningful interaction with another patron.
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Navigating Bathroom Access and Unexpected Connections in a Café
Concepts covered:bathroom access, store policy, emergency, café interaction, bathroom law
A customer urgently needs to use the bathroom in a café but is initially denied access due to store policy. After purchasing a drink and discussing bathroom laws, the customer finally gains access and has a meaningful interaction with another patron.
Question 1
Establishments must allow public bathroom access regardless of purchase.
Question 2
Why did the person hesitate to ask for the bathroom?
Question 3
Why is it normal to ask for the bathroom?
Question 4
CASE STUDY: A customer urgently needs to use the bathroom in a coffee shop, but the staff insists that it's for customers only. The customer mentions that state law requires establishments serving food or drink to allow public access to their bathrooms.
All of the following are correct actions except...
Question 5
CASE STUDY: A customer urgently needs to use the bathroom in a coffee shop, but the staff insists that it's for customers only. The customer mentions that state law requires establishments serving food or drink to allow public access to their bathrooms.
Select three correct actions out of the following...
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